
Rimage 360i™ Knowledge Base
The lift arm is unable to pick from the printer or recorder.
- Important! Try these solutions in the order they are presented.
• Update the firmware. To find the latest firmware, refer to the
Downloads tab on the Support
website. Navigate:
www.rimage.com > Support > Desktop > 360i. Select the Downloads tab.
Download the latest firmware.
• Center the disc in the tray. This is a one-time solution. If this solution does not work,
your
Rimage 360i requires the attention of an authorized Rimage Repair Technician. Contact your
Rimage reseller for repair and service options.
• Rimage offers media kits that provide superior performance and exceptional convenience at
a competitive price. For more information, see
Rimage Media Kits.
The lift arm is unable to place the disc in the output bin.
• Your 360i requires the attention of an authorized Rimage Repair Technician. Contact your
Rimage reseller for repair and service options.
July 31, 2007 ©Rimage 2007 3
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