Rimage 2000i™ Knowledge Base August 3, 2007 ©Rimage 2007 - Important! This document is designed to be viewed online. It contains links to severa
Rimage 2000i™ Knowledge Base Graphics What graphic formats are supported by CD Designer? • Rimage recommends using BMP, TIF, WMF, and JPG files. A
Rimage 2000i™ Knowledge Base Hardware Select a problem to view the solution. • Can I place files on my cache hard drive? • Recorders are not recogn
Rimage 2000i™ Knowledge Base Can I place files on my cache hard drive? Cache drives should be reserved for recording purposes only. Placing files o
Rimage 2000i™ Knowledge Base Lift arm The lift arm is not picking discs from the input bin or the printer. - Important! Try these solutions in the o
Rimage 2000i™ Knowledge Base 5. When PRESS/REL to GO displays, press and release the operator button. The lift arm moves to the supply bin and picks
Rimage 2000i™ Knowledge Base Printer Driver Select a problem to view the solution. • How do I remove the 480i printer driver? • After changing a pr
Rimage 2000i™ Knowledge Base How do I reinstall the 480i printer driver? 1. Unplug the USB cable that attaches the Rimage 2000i to the computer. 2.
Rimage 2000i™ Knowledge Base After changing a printer driver setting, the next print did not reflect the change. Change Printer Driver Settings If
Rimage 2000i™ Knowledge Base Labels How can I merge data on my label? • If you are using CD Designer 7.51 or later, refer to the Using merge field
Rimage 2000i™ Knowledge Base Ink cartridges Select a problem to view the solution. • Can I refill my ink cartridges? • What ink cartridges are comp
Rimage 2000i™ Knowledge Base Table of Contents Introduction...
Rimage 2000i™ Knowledge Base Can I refill my ink cartridges? If you refill your Rimage ink cartridges, you may void your warranty and maintenance c
Rimage 2000i™ Knowledge Base Media Select a problem to view the solution. • Can I use CD rewritable media? • Can I copy a DVD to a CD or a CD to a
Rimage 2000i™ Knowledge Base Can I use CD rewritable media? You can use rewritable media, but Rimage systems do not allow you to write to the media
Rimage 2000i™ Knowledge Base Printer does not print Select a problem to view the solution. • The orders get stuck in the queue. • The last disc doe
Rimage 2000i™ Knowledge Base The orders get stuck in the queue. • Rimage 2000i Software: Restart QuickDisc by closing the application and then sta
Rimage 2000i™ Knowledge Base The last disc does not print. - Important! Try these solutions in the order they are presented. • Rimage 2000i Softwar
Rimage 2000i™ Knowledge Base My printer seems like it is printing, but it does not print the disc. 1. Install the latest Service Pack. To find the
Rimage 2000i™ Knowledge Base Recorder Select a problem to view the solution. • There are recorder failures. • There is no power to the recorder. •
Rimage 2000i™ Knowledge Base There are recorder failures. - Important! Try these solutions in the order they are presented. • Restart the computer.
Rimage 2000i™ Knowledge Base 7. Select OK to remove the orders. • nd resubmit the job. r panel, select the Production Server. imum DVD recording
Rimage 2000i™ Knowledge Base The orders get stuck in the queue... 2
Rimage 2000i™ Knowledge Base • Your Rimage 2000i requires the attention of an authorized Rimage Repair Technician. recorder. - he order they are p
Rimage 2000i™ Knowledge Base Print Quality Select a problem to view the solution. • There are a lot of rejects. • The finished disc has noticeable
Rimage 2000i™ Knowledge Base There are a lot of rejects. 1. Open Rimage System Manager. 2. From the toolbar, select Control Centers. 3. In the Sy
Rimage 2000i™ Knowledge Base The print has streaks. - Important! Try these solutions in the order they are presented. • Be sure you are using Rimag
Rimage 2000i™ Knowledge Base 6. Select OK. 7. Close the Printer window. . Save the label file. ain. Wh p ts in the printer driver. 1. 000. 2. P
Rimage 2000i™ Knowledge Base b. When Windows has finished intitalizing, plug the USB cable into the Rimage 2000i. The print is “off” color or is pr
Rimage 2000i™ Knowledge Base Gripper The printer (gripper fingers) is not clamping properly. You could have warped or defective media. • Be sure
Rimage 2000i™ Knowledge Base Server Select a problem to view the solution. • The Production Server will not start or has crashed. • The Bridge Serv
Rimage 2000i™ Knowledge Base The Production Server will not start or has crashed. - Important! Try these solutions in the order they are presented.
Rimage 2000i™ Knowledge Base 6. Select Properties. 7. Change Startup Type from Automatic to Manual. 9. - If your 3 party software requires the br
Rimage 2000i™ Knowledge Base - Important! This document is designed to be viewed online. It contains links to several online processes and procedu
Rimage 2000i™ Knowledge Base 5. When PRESS/REL to GO displays, press and release the operator button. The lift arm moves to the supply bin and pick
Rimage 2000i™ Knowledge Base • correctly tions. ssaging Server. 6. le• Verify Messaging Server is starting1. Right click on My Computer. 2. Sele
Rimage 2000i™ Knowledge Base Note: You cannot remove orders that are in process. rs. 4. Select ers tab. 5. From wn list, select the type of orde
Rimage 2000i™ Knowledge Base If all else fails • Your Rimage 2000i requires the attention of an authorized Rimage Repair Technician. Contact your R
Rimage 2000i™ Knowledge Base Serial Number Select a problem to view the solution. • Where can I find my serial number? • Can I print serial numbers
Rimage 2000i™ Knowledge Base Where can I find the serial number? The Locate Your Rimage Product Serial Number document shows the possible locations
Rimage 2000i™ Knowledge Base Software Select a problem to view the solution. • The software will not start. • The software is running slowly. • How
Rimage 2000i™ Knowledge Base The software will not start. • Log on to Windows using a user account that has local Administrator rights. If you hav
Rimage 2000i™ Knowledge Base Can Rimage software record a pre-built ISO disc image file? All versions of Rimage software can record standard ISO ima
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