Rimage Desktop 2000i Installationsanleitung PDF herunterladen (Seite 38)

Rimage 2000i™ Knowledge Base

The Production Server will not start or has crashed.

- Important! Try these solutions in the order they are presented.

• Restart the Rimage 2000i and then the computer.

• Turn off all antivirus and security software. If this improves operation of the Rimage software,

please contact your system administrator and/or antivirus vendor to configure the antivirus

software to allow the Rimage software.

p Caution! This workaround may make your computer or your network more vulnerable to

attack by malicious users or by malicious software such as viruses. Rimage does not

recommend this workaround but we are providing this information so that you can

implement this workaround at your own discretion. Use this workaround at your own risk.

uring the time your antivirus software is disabled,

s and worms) from gaining access to your

•

Important:

An antivirus program is designed to help protect your computer from viruses. You must

not download or open files from sources that you do not trust, visit Web sites that you do

not trust, or open e-mail attachments when your antivirus program is disabled

. If you are

connected to the Internet or a network d

your computer is vulnerable to attacks.

A firewall is software or hardware that creates a protective barrier between your computer

and potentially damaging content on the Internet or network. A firewall can help prevent

hackers or malicious software (such as viruse

computer through a network or the Internet.

Install the latest Service Pack. To find the latest service pack, refer to the

Downloads tab

on the Support website. Navigate:

www.rimage.com > Support > Desktop > 2000i. Select the

atest service pack.

•

ter disc drive.

• reinstall the software. Refer to the Uninstall the Rimage software and hardware

Downloads tab. Download the l

Run a repair on the software.

1. Place the OfficeNet Software Suite disc in your compu

2. Run setup.exe from the OfficeNet Software Suite.

3. Select the Repair option and continue through the prompts to repair the installation.

Uninstall and

document.

• does not require the

o Manual and restart the computer.

tions.

ge Bridge Server and right click.

The Bridge Server will not start.

Bridge Server is for backward compatibility with older non-Rimage software.

If you are not using non-Rimage software or your non-Rimage software

bridge server, change the startup t

1. Right click on My Computer.

2. Select Computer Management.

3. Select Services & Applica

4. Double-click on Services.

5. Scroll down to Rima

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